Privacy Policy

Last Updated: 08/12/2025

At Silkysuites, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Silkysuites is a free-to-play social gaming platform.
All games use virtual coins only, offer no real-money gambling, and provide no cash prizes or monetary rewards.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information when you interact with our website.

Personal Information (only if you choose to provide it):

Name
Email address (e.g., contact forms or newsletter sign-up)

We collect this information only when it is reasonably necessary for our activities, such as responding to your enquiries.

Non-Personal Information:

Browser and device information
IP address
Pages viewed
Time spent on the site
Referral source
Anonymous analytics data

This information is collected through cookies, server logs, and third-party analytics services to improve our website and user experience.

Silkysuites does not collect financial information, payment details, or gambling-related data, as we do not offer real-money gambling.

2. How We Use Your Information

We use your information to:

Provide and improve our website
Respond to enquiries or support requests
Send optional updates or newsletters (only if you opted in)
Analyse website usage and performance
Enhance user experience and site functionality

We do not sell, rent, or trade your personal information.

3. Disclosure to Third Parties

We may share information with trusted third-party providers such as:

Google Analytics (anonymous usage tracking)
Email service providers (for voluntary newsletter subscriptions)
Web hosting and security providers

These third parties handle information in accordance with their own privacy policies.

4. Cross-Border Data Disclosure (APP 8)

Some third-party services (e.g., analytics providers) may store or process information outside Australia, including in the United States or the EU.
When this occurs, we take reasonable steps to ensure the overseas recipient:
- Complies with the Australian Privacy Principles, or
Provides equivalent protections for your personal information.

5. Cookies and Tracking Technologies

We use cookies to:

Ensure essential site functionality
Improve performance and usability
Analyse traffic patterns
Support virtual social gaming features

You can manage cookies through your browser settings or through our on-site cookie banner.

For more details, please see our Cookie Policy.

6. Data Security

We take reasonable steps to protect personal information from:

Unauthorized access
Loss or misuse
Disclosure

However, no method of data transmission or storage is completely secure.

7. Children’s Privacy

Silkysuites is intended for users 18+ only.
We do not knowingly collect information from anyone under 18.
If we become aware that such information was collected, we will delete it promptly.

8. Your Rights (Australia)

Under the Australian Privacy Principles, you have the right to:

Request access to the personal information we hold
Request correction of inaccurate information
Opt out of direct communications
Make a privacy complaint

To exercise these rights, contact us at:

[email protected]

Privacy Complaints Process (APP 1.4(f))

We will acknowledge and respond to all privacy complaints within a reasonable time.
If you are unsatisfied with our response, you may contact the:

Office of the Australian Information Commissioner (OAIC)
https://www.oaic.gov.au/

9. Changes to This Policy

We may update this Privacy Policy periodically.
Any changes will be posted here with an updated “Last Updated” date.

10. Contact Us

For any questions about this Privacy Policy or how we handle your information:
[email protected]
https://Silkysuites.com